Frequently Asked Questions
We provide answers to some of the more common questions we are asked. If you have a query you can’t see answered on any of these pages please don’t hesitate to get in touch.
When is the caravan park open?
The caravan park will be open between the middle of March and the end of October. Throughout our closed season we take the opportunity to make repairs and upgrades to all our facilities and caravans. Bookings and enquiries are still available for booking throughout this period.
Are pets welcome?
We have caravans that can specifically accommodate pets – all of the Jamaica caravans and some of the Pebble Bay caravans. All of the rest of our caravans are completely pet free. Make sure you mention your requirements in terms of pets when you book, to ensure you get a caravan that allows pets.
What time can I check in, and when is the departure time?
You can check in from 4pm, and if you’re arriving after 6pm on your arrival day (or any time on a Sunday) please let us know so we can arrange for you to collect the key to your caravan. Departure time is 10am on the last day of your holiday.
How far away is the beach?
The beach at Seaton is just a ten minute walk from the caravan park.
Do we need to bring bed linen and towels?
We do not supply towels so you will need to bring those. You may wish to bring your own bed linen, but if you prefer not you can hire bed linen from us. We do supply plenty of pillows and blankets, however.
Is WiFi available?
Yes, there is FREE WiFi available in all of our caravans.
Can we park cars next to the caravan?
No, but the car park is not far from any of the caravans. If you need a caravan close to the car park, let us know when you book.
Is the park child-friendly?
Yes, the park is fenced, and has a play area, paddling pool, sand pit, climbing frame and swings/slide to keep kids occupied.
Do we have to pay for gas, electricity and water?
Gas and water are included in the caravan price, however, electricity is by coin meter and costs approximately the same as you pay at home.
Are there laundry facilities available at Axe Vale Caravan Park?
Yes, we have a washing machine, tumble drier, ironing board, iron and washing line available on site for you to use.
Do the Caravan’s have Tv’s?
Yes, all caravans have TV’s with freeview.
Do you accept large groups to stay at the caravan park?
We will sometimes accept large groups by prior arrangement please call to chat to our team should you wish to request this.
Are we allowed to BBQ on the Caravan park?
Unfortunately for health and safety reasons and to prevent damage to the grounds we are unable to allow the use of disposable BBQ’s on Axe Vale grounds. BBQ’s on legs raised off the ground are okay to use, but please be mindful of your neighbours
Can I request to book a specific caravan?
Yes you can request a certain caravan and we will do our best to fit your requirements where possible and when there is the availability.
Do you allow tourer caravans on site?
No, Axe Vale Caravan Park is for static caravans only.
Do you have privately owned caravans on site?
No, the caravans are for hire only.
Are the caravans cleaned throughout our stay at the caravan park?
Caravans are given a thorough clean prior to your arrival.